The terms “We” / “Us” / “Our”/” Company” individually and collectively refer to Purpple Designs and the terms “You” /”Your” / “Yourself” refer to the users.

Refund Policy

Due to the nature of the company’s work, once you buy our services we do not offer any refund. If you are, for any reason, not entirely happy with your purchase, you must bring it to the notice of our customer service within 24 hours of receiving the product. Our company after looking into your complaint will take an appropriate decision.

Digital Marketing Refund Policy: Purpple Designs will not be liable for refund or guarantee of top search ranking under the following circumstances:

In the case of effect on SEO ranking due to changes in ranking algorithm, policies or functionality of search engines.

Link building, a part of SEO, is carried out based on the information you provide us. In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors and there will not be any refunds or money-back guarantee.

Purpple Designs will not be responsible for SEO results if the client engages with any other third party SEO services.

The number of times and rank of a website appearing on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.

Any adverse effect on ranking due to changes in website content by the client or third party service provider hired by them.

We make no guarantee that our SEO services will show the client’s website in the top ten search rank.

However, understand that we work in your best interest and put in our best effort to provide genuinely profitable results. We aim to make your life simpler and your business more lucrative.

** Purpple Designs reserves the right to change the above refund and cancellation policy at any given point without any prior notice.

Cancellation Policy

Purpple Designs believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the execution team and they have initiated the process of working on them.

For the services of digital marketing, if you wish to cancel in the middle of the terms of the contract, you will need to inform Purpple Designs prior to 30 days.

Any deficiency in service because of any third party like hosting, server, images, content writing etc. we will not be responsible at all.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product or service. The Customer Service Team after looking into your complaint will take an appropriate decision.